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Terms & Conditions at AGLYCON

Orders
Any goods from AGLYCON may be ordered via phone, fax, email or letter.
Orders are confirmed in writing.
Orders that can be completed from stock are usually delivered to the customer within 48 hours.
Orders that cannot be completed from stock are confirmed giving an estimated but non-binding delivery date.
AGLYCON may, in its sole discretion, refuse to accept all or parts of any order placed.
Orders placed may only be cancelled with AGLYCONs consent.


Price/Payment
Prices are given in (EURO), net, without VAT (Value Added Tax).
Within Austria, customers are required to pay VAT.
Handling-, freight-, and insurance costs are quoted separately on the invoice.
AGLYCON will not accept any additional shipment charges like customs and import duties.
Bulk pricing on request.
Payment is to be made within 14 days after date of invoice.
Payment must be complete. The full amount invoiced must be received by AGLYCON. Bank fees or any other expenses regarding payment must be covered by the customer.
Accounts receivable will be charged 15 % interest.
Any goods remain the property of AGLYCON until full payment is made.


Delivery
Delivery date is stated when confirming the order.
Shipment is usually carried out by regular mail, by airmail or by a parcel service.


Warranty
AGLYCON extend warranty of merchantability for their products. Any claims exceeding merchantability of products can explicitly not be accepted.


Liability
Liability to the customer is limited to the replacement of goods supplied by AGLYCON or refund of the money paid for the products. Under no circumstances will AGLYCON be liable for loss of profits or compensation for consequential loss of any kind.

AGLYCON PRODUCTS ARE INTENDED FOR LABORATORY RESEARCH PURPOSES ONLY AND ARE NOT TO BE USED FOR ANY OTHER PURPOSE INCLUDING USE IN THE PREPARATION OF FOOD. THE GOODS ARE NOT PHARMACEUTICAL GRADE CHEMICALS AND ARE NOT FIT FOR HUMAN CONSUMPTION.


Indemnity
The customer assumes all risk and liability for the use of products purchased from AGLYCON. The purchaser agrees to indemnify AGLYCON for any loss, claim or expense resulting from customers application of AGLYCON products.


Complaints
Any claim for faulty, damaged or incorrectly delivered goods must be received by us within 14 days after date of invoice. No complaints accepted after this period.


Governing Law
Austrian law is governing law. Exclusive Court of jurisdiction is Graz in Austria.


Product Quality
A Certificate of Analysis is issued for each product sold by AGLYCON. Purity criteria may include

  • melting point
  • optical rotary power
  • 1H spectrum
  • 13C NMR spectrum

Products are usually sold as 95+% pure on the basis of satisfactory 1H and 13C NMR spectra. Other analyses can be made upon customer request.